For just £1.001 per month, SimplySign users2 can access our Platinum Support service.
- Access to an expert via a dedicated support phone line
- Free of charge replacement certificate:
- If your certificate is lost due to computer failure, upgrade or backup issues
- If you cannot recover the certificate password
- Your certificate is known to have been compromised
- You change your name
Properly installing, maintaining and using your SimplySign digital certificate is essential and having an expert you can contact when you need help will save you time, inconvenience and quite possibly a few anxious moments.
Digital certificates are very reliable once they have been installed correctly. However, there are plenty of other things that can cause problems, such as your PC not working properly, or you have forgotten your password just when you need to make that government return or access an application to make an important transaction.
With Platinum Support you will be able to get help from an expert from 09:00 to 17:00, Monday to Friday3.
Peace of mind for just £1 per month4 - it has to be worth it!
To apply, click here
2 Subscription is per user, i.e. one subscription per certificate
3 Monday to Friday 09:00 to 17:00 (excluding Public Holidays)
4 Minimum subscription of 1 year (£12)